Privacy Policy

SM Services Australia · Last updated: 1 January 2025 · Australian Privacy Act 1988 compliant

Plain English summary: We collect your name, phone, email and job details when you request a quote. We share this only with verified contractors relevant to your request. We never sell your data.

1. Who We Are

SM Services Australia operates smservice.com.au — an online marketplace connecting Melbourne homeowners with verified local service providers. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What We Collect

Name, phone, email, suburb, service type, job description. For contractors: ABN, trade licence, insurance details, service areas.

3. How We Use It

To match your quote request with up to 3 verified contractors · To send confirmation emails · To improve our platform. We never sell your data to third parties for marketing.

4. Your Rights

You can access, correct or delete your personal information at any time. Contact: privacy@smservice.com.au

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